We currently offer free delivery on all orders over €50 in Mainland Europe. Delivery is €6.95 for orders under €50.
How long will delivery take?
We normally endeavour to deliver your Products within 72 hours. This date is an estimate only, but we will try our best to make sure we meet it. That said, if our supply of the Products is delayed, we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.
Do you deliver internationally?
We deliver to UK via www.linenbundle.com
We deliver to Rep of Ireland via our Irish site www.linenbundle.ie
We deliver to mainland europe via linenbundle.eu & linenbundle.fr
How do I raise a return?
We accept returns up to 30 days after purchase. To return an item, email us to firstname.lastname@example.org - please include your order no. and the items you wish to return. Once we confirm receipt of request we'll respond with a link to book in your return.
To initiate a return for a refund items must be unused, unwashed in their original packaging and with all tags attached.
Can I return part of my bundle?
No problem. Please bear in mind we can only provide a partial refund for the items you return, i.e. price of the bundle - price of the items you are keeping at their non-bundled price = your refund.
How do I exchange an item?
We accept exchanges up to 30 days after purchase. Simply contact email@example.com quoting your order no. and what you wish to exchange. Once we confirm receipt of request we'll respond with a link to book in your exchange. Exchange postage costs €4.99
Once we receive your returned items, we’ll send out the new ones.